Quote, proof, and reorder over WhatsApp - automated, official, and tied to your ERP.
Turn WhatsApp into a full sales and service channel for your print shop or promo distributor. Automated quoting, proof approvals, order status, and reorder flows - powered by the official WhatsApp Business API and wired into your ERP, Web2Print storefront, and CRM. Customers stop emailing. CSRs stop chasing. Orders close in minutes, not days.
Program at a glance
Why WhatsApp wins where email loses
Your customers already live on WhatsApp. Your sales process should too.
Print and promo buyers don't read email - they message. Brokers, repeat customers, and corporate clients want to send a logo, ask for a quote, approve a proof, and reorder - all in one thread. WhatsApp Business API turns that thread into a production-grade sales channel.
98% open rate beats every other channel
Email opens at 22%. SMS at 90%. WhatsApp at 98%, with <3 min average response time. For a quote-driven business, that's the difference between closing today vs losing the deal.
Quotes close in minutes, not days
Customer sends artwork → bot extracts specs → instant quote → in-thread proof → one-tap approval → order in your ERP. The whole flow that used to take 3 days happens in 8 minutes.
Reorders are one message away
Scheduled reorder reminders with a one-tap reorder button hit a 44% reorder rate in our deployments - vs 11% for the same flow in email. Same offer, different channel, 4x performance.
Official API - not a grey-market bot
We onboard you to the official Meta WhatsApp Business API with a verified business profile. No risk of being banned, fully compliant with WhatsApp's commerce policies, and unlocks the official template + broadcast features.
Problems we solve
What WhatsApp automation fixes - that nothing else does.
Email gets ignored. Phone tag wastes hours. Customer portals get logged into twice and forgotten. WhatsApp is where the customer already is - automation is what makes it scale.
Quote requests buried in email inbox
Inbound WhatsApp → auto-spec extraction → instant quote
Proof approvals taking 3–5 days
In-thread proof preview, one-tap approve / request changes
CSRs phone-tagging for order status
Auto status updates pushed on every ERP state change
Reorder reminders in email - 11% conversion
WhatsApp reorder reminders - 44% conversion + one-tap reorder
Broker chats spread across personal numbers
Shared inbox, agent handoff, full conversation history
No way to broadcast campaigns at scale
Official template broadcasts with opt-in + segmentation
What we build
Every WhatsApp flow a print or promo business needs.
We onboard you to the official WhatsApp Business API, build the bot flows, wire it to your ERP and Web2Print, ship the agent inbox, and train your team. Not a third-party widget - a production-grade channel.
Official WhatsApp Business API onboarding
Meta business verification, phone number provisioning, display name approval, and quality rating setup. The official path - not a third-party SaaS reselling unofficial access.
- Meta Business Manager setup
- Verified business profile
- Number provisioning + porting
- Quality rating monitoring
Automated quote & proof flows
Inbound message → artwork upload → AI spec extraction → instant quote → in-thread proof → one-tap approval → order created in your ERP. Fully automated, with agent handoff at any step.
- Artwork + spec extraction
- Instant configurator quotes
- In-thread proof previews
- One-tap approve / change
Reorder & lifecycle automation
Per-SKU reorder reminders timed to actual usage cycles. One-tap reorder. Win-back for dormant accounts. Welcome flow for new contacts. All ERP-event-driven.
- Per-SKU reorder cadence
- One-tap reorder button
- Win-back + dormant flows
- Welcome + nurture sequence
Order status & shipment notifications
Every ERP state change - proof ready, in production, shipped, out for delivery - pushed to WhatsApp automatically. Customers stop calling for updates; CSRs get hours back.
- Real-time ERP triggers
- Carrier tracking links
- Delay + exception alerts
- In-hands-date reminders
Broadcast campaigns with templates
Official Meta-approved templates for promotional broadcasts. Segmented by industry, broker tier, product category, geography. Full opt-in + opt-out compliance.
- Meta template approval
- Segmented broadcasts
- Opt-in + opt-out flows
- Campaign analytics
Shared inbox + live agent handoff
When a customer wants a human, the bot hands off to your CSR team in a shared inbox with full conversation history, customer record, and ERP order context.
- Shared agent inbox
- Bot → agent handoff
- Customer + order context
- Internal notes + tags
Honest comparison
WhatsApp Business API vs the alternatives.
WhatsApp Web, third-party 'WhatsApp bots,' or SMS - each has serious limits for a print or promo business operating at scale.
Engagement roadmap
Official API onboarded and first flows live in 28 days.
WhatsApp BSP onboarding has a fixed cadence - we run it in parallel with build so you launch the day Meta approves.
Meta verification + API setup
Meta Business Manager verification, number provisioning, display name approval, BSP setup. Conversation design starts in parallel.
Quote + proof bot build
Inbound quote bot, artwork ingestion, spec extraction, configurator integration, proof preview flow. ERP webhooks wired.
Status + reorder flows
Order status notifications, shipment tracking, reorder automation, win-back flow. Shared agent inbox + handoff live.
Broadcasts + launch
Template approvals, segmentation, first broadcast campaign live. Team training on shared inbox. Production cutover with monitoring.
Optimize + scale
Monthly performance review, new template approvals, conversation design iteration, and expansion into new flows (collections, NPS, etc).
What ships
Production-grade from day one.
Every engagement ships with documentation, dashboards, and a 30-day hypercare window. Your team owns the platform, accounts, and integrations after handoff.
- Meta Business verification + WhatsApp BSP setup
- Verified business profile + display name
- Quote + artwork + proof bot flows
- ERP-driven status + shipment notifications
- Reorder + win-back + welcome automation
- Shared agent inbox with handoff
- Approved broadcast templates + segmentation
- Opt-in / opt-out + compliance tracking
- Conversation analytics + revenue dashboard
- Team training + 30-day hypercare
Who it's for
Built for everyone selling print and promo at scale.
Commercial print shops
Inbound quoting from artwork upload, proof approval in-thread, ship notifications, and reorder reminders for cards, brochures, and direct mail.
Promo distributors
Broker WhatsApp tracks, sample requests, configurator quotes, and seasonal broadcast campaigns by vertical and account tier.
Apparel decorators
Team and league order chats, mockup approvals, in-season reorder pushes, and event-driven promo broadcasts for schools, clubs, and corporates.
Large-format & signage
Project status updates, install scheduling, refresh reminders for retail signage, and tradeshow lead follow-up.
Selected work
Marketing programs we've shipped for print & promo brands.
Live programs running today - email, paid, SEO/AEO, and WhatsApp - generating measurable revenue for print shops and promo distributors.
Under the hood
The platforms we use.
We work in your accounts on the platforms your team and our team already know best. No proprietary platforms, no lock-in.
“WhatsApp is now where 60% of our quotes start and 80% of our proofs get approved. Our CSRs got 15 hours a week back. Reorder rate is up 41%. It paid for itself in the first month.”
FAQ
Straight answers, up front.
Is this the official WhatsApp Business API?
+
Yes. We onboard you through an official Meta Business Solution Provider (360dialog, Twilio, Gupshup, or Meta Cloud API) with a verified business profile. No grey-market resellers, no ban risk. You own the number and the API access.
How is this different from WhatsApp Business app?
+
WhatsApp Business app is for solo operators - one phone, manual responses, 256-contact broadcast cap. The Business API is the production-grade version: unlimited agents on a shared inbox, official template broadcasts, full automation, ERP integration, and analytics.
How long does Meta verification take?
+
Usually 5–10 business days, sometimes faster. We run conversation design and bot build in parallel so you launch the day approval lands - typically inside the 28-day window.
Will it integrate with our ERP and Web2Print?
+
Yes. We integrate with ERPNext, NetSuite, Pressero, OnPrintShop, Aleyant, custom Web2Print storefronts, Shopify, WooCommerce, and most MIS systems. Order, proof, ship, and reorder events from your ERP push to WhatsApp in real time.
What about opt-in compliance?
+
Every contact requires explicit opt-in per WhatsApp commerce policy. We build double opt-in flows, track consent timestamps, and ship opt-out keywords on every broadcast. Fully compliant with WhatsApp's policies and regional data regulations.
Can our existing CSR team use it?
+
Yes. The shared agent inbox is built for your CSR team - chat history, customer record, ERP order context, internal notes, tags, and SLA tracking. Bot handles the rote stuff; agents handle the relationships.
What does pricing look like?
+
Two components: BSP per-conversation fee (set by Meta - typically $0.005–$0.08 depending on conversation type and country) plus our build + management fee. We size it to your conversation volume; most deployments pay back inside the first quarter.
Ready when you are
Let's make WhatsApp your top sales channel.
30 minutes, no slides. Bring your current quoting and reorder flow - we'll map what automating it on WhatsApp Business API would unlock and what the 28-day plan looks like.